Managed Technology Services

Managed Security Services

 

Our experienced managed technology services team provides comprehensive offsite management solutions and monitoring capabilities giving your company reduced OPEX and cost savings. These services enable our clients to focus on delivering a strong return on their IT investments and the ability to enhance their customer service. We provide managed technology services in five areas covering all of your IT needs. Our US Operations Center is located in New Jersey. An additional facility in Pakistan will provide supplemental after-hours assistance.

We offer Our IT Operations Center Services  in two formats:

On-Premises IT Operation Center Services:

For those Clients that want to maintain in-house IT Operation Center Services (SOC,NOC,DOC,WOC,VVOC) during their business hours.

Managed IT Operation Center Services:

For those Clients that want to completely outsource their IT Operation Center Services (24x7x365).

With an efficient, well-run IT Operation Center Services (SOC,NOC,DOC,WOC,VVOC), you will have the ability to deliver exceptional customer service and meet service level agreements (SLAs).

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Managed Security Services Provider (MSSP)

Secuirty Operations Center

  • 24x7 Security Support Services
  • SIEM
  • Threat Alerts monitoring, Investigation & Protection
  • Incidence response
  • Level 1/2: Threat Alert Analysis, Log Analysis
  • Level-3: Forensic Investigation/False call identification
  • Malware Reverse Engineering
  • Anamoly Detection
  • Incident Handling
  • Forensics
  • Wireless Security
  • Cloud Security

Managed Network Services Provider (MNSP)

Network Operations Center

  • WAN/Internet/P2P/MPLS Link monitoring
  • Link Bandwidth Utilization Monitoring
  • Device memory/CPU utilization monitoring
  • Routing/prefix monitoring
  • 24x7 Network Support Services
  • Alerts, Level-1/2 tickets, monitoring and resolution
  • Level-3 troubleshooting services

Managed DataCenter Services Provider (MDSP)

Data Operations Center

  • 24x7 Voice/Video Support Services
  • Alerts, Level-1/2 tickets, monitoring and resolution
  • Level-3 troubleshooting services

Managed Wireless Services Provider (MWSP)

Wireless Operations Center

  • 24x7 Wireless Support Services
  • Alerts, Level-1/2 tickets, monitoring and resolution
  • Level-3 troubleshooting services

Managed Voice-Video Services Provider (MVVSP)

Voice Video Operations Center

  • 24x7 Voice/Video Support Services
  • Alerts, Level-1/2 tickets, monitoring and resolution
  • Level-3 troubleshooting services
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