|Asset Mgmt||Asset Mgmt|
|LOG Mgmt||LOG Mgmt|
|Ticketing System||Ticketing System|
|ITSwitchers NMS||Client NMS|
|Tier 1/2 Support||Tier 1/2/3|
Managed Security Services covers all Cyber Security Devices
NOC Services covers all Network devices ONLY
DOC Services covers all Data Center devices ONLY
WOC Services covers all wireless devices (Controllers and Access points)
V-VOC Services covers all Collaboration devices (Voice, Video and IP Phones)
Please provide diagrams of all sites (HQ, Campus Office, Large/Medium Offices etc.) and all Data Center Topologies.
1. What is your timeline for Signing a Managed Technology Services Agreement:
2. Who are the stakeholders to this project within your company?